DETAILS: ABRA Auto Body & Glass is a national damaged vehicle repair company specializing in collision repair, painless dent removal, and auto glass repair and replacement. Started with one repair center in 1984, they have grown to sixty-eight facilities in ten states. Customer service is the #1 priority with ABRA. Their company-wide Customer Service Index (CSI) rating for all of 2001 was 97.0%, and they set a CSI record in September of 2001 with a system CSI score of 99.3%. ABRA also guarantees its work with a written lifetime warranty for as long as their customers own their own vehicles.
SPECIALIZED: ABRA offers their customers "one-stop-shopping." Not only so they offer a full line of damaged vehicle repair services-collision repair, paintless dent removal, and auto glass repair and replacement-they are unique in their offering of a system wide Contact Center. By calling 1-888-USA-ABRA from anywhere in the United States, their representatives can arrange an estimate appointment at the closest ABRA location, schedule a tow, and arrange a rental car.
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